A Huge thanks to Alpinestars

A Huge plug goes to Alpinestars.com as they went way beyond the call for me. Two years ago, I purchased a pair of Aplinestars  Alpha Touring Waterproof boots from the now  out of business, Renton Motorcycle Store.

I contacted Alpinestars customer service via E-mail and explained my problem.  The boots were completely dry on the first rain ride at about 1200 miles. The second ride was about 300 rain miles and the boots were seeping water. On the third rain ride they were wet within twenty miles. I also explained that the boots were approaching two years old and that the Motorcycle store I bought them from was no longer in business. Could they please help?

It took a couple of weeks for a response but they sent information and packaging labels to send the boots back for inspection and replacement.

Well, that’s a couple of hundred dollars to the good and they just made an even better customer!

http://www.alpinestars.com/moto/footwear/alpha-touring-wp-boot.html#.UPH6iZDTnIU

Thanks again Alpinestars

I received my new Boots from Alpinestars with an invoice totaling "Zero" It's refreshing to know that there are still some businesses out there that care about there customers.  It used to be the Business motto in this country to have a lasting business and to have a loyal customer base.  They have me for sure!
Thank you again and I will happily shop Alpinestars again and again.